Terms and Conditions

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Last Updated: October 6, 2026

Welcome to Foam Expert Group. These Terms and Conditions govern your use of the Foam Expert Group website and your interactions with our website, services, and online content.

By accessing or using this website, you agree to these Terms and Conditions. If you do not agree with any part of these terms, please do not use this website.

1. About Foam Expert Group

Foam Expert Group provides insulation and related building services, including spray foam insulation, blown-in insulation, batt insulation, insulation removal, vapour barrier installation, and fireproofing services.

Our services may be provided for residential, commercial, and industrial properties throughout our service areas.

Foam Expert Group
130 Industry St #39
North York, ON M6M 5G3
Canada

Phone: 647-671-3950
Email: info@foamexpertgroup.com

2. Use of This Website

You may use this website for lawful purposes and for obtaining information about Foam Expert Group and its services.

You agree not to:

  • Use the website for any unlawful or unauthorized purpose.
  • Attempt to gain unauthorized access to any portion of the website or its systems.
  • Interfere with the operation, security, or functionality of the website.
  • Copy, reproduce, distribute, or modify website content without permission.
  • Use automated systems to collect information from the website without authorization.
  • Submit false, misleading, or fraudulent information through our forms.

We reserve the right to restrict or terminate access to the website if we believe these Terms and Conditions have been violated.

3. Website Information

We make reasonable efforts to ensure that the information presented on this website is accurate and current. However, website content is provided for general informational purposes and may change without notice.

Information about insulation materials, energy efficiency, installation methods, building requirements, costs, and expected performance may vary depending on the property, materials selected, existing conditions, installation methods, and other factors.

Information on this website should not be considered a substitute for a professional assessment of your property.

4. Quotes and Estimates

Any pricing, estimates, or service information provided through this website, by email, by telephone, or through another communication method is subject to confirmation by Foam Expert Group.

A request for a quote does not create a contract or guarantee that services will be performed.

Final pricing may depend on factors including:

  • Property size and condition
  • Existing insulation
  • Accessibility
  • Required preparation or removal
  • Material selection
  • Project complexity
  • Building requirements
  • Labour and equipment requirements
  • Site conditions discovered during assessment

A formal quotation or agreement may contain additional terms that apply to a particular project.

5. Service Agreements

When you engage Foam Expert Group for services, the specific terms of your project may be governed by a separate quotation, estimate, work order, service agreement, or other written agreement.

If there is a conflict between these website Terms and Conditions and a signed agreement relating to a specific project, the terms of the project agreement will generally govern that project.

6. Property Access and Preparation

Customers are responsible for providing reasonable access to the property and work areas necessary to perform the requested services.

Depending on the project, customers may also be required to:

  • Clear personal belongings from work areas.
  • Provide access to attics, crawl spaces, walls, roofs, or other areas requiring work.
  • Identify known hazards or conditions affecting the work.
  • Ensure that necessary permissions or approvals have been obtained.
  • Follow reasonable preparation instructions provided by Foam Expert Group.

Additional work may be required if concealed, pre-existing, unsafe, or otherwise unexpected conditions are discovered.

7. Existing Conditions

Insulation and building projects can involve conditions that cannot be identified before work begins.

These may include moisture, mould, damaged framing, electrical issues, plumbing problems, pest activity, structural deficiencies, inaccessible areas, deteriorated materials, or other concealed conditions.

Foam Expert Group may recommend additional work, modifications, or other professional services when such conditions are identified.

8. Building Codes and Approvals

Building requirements can vary depending on the property, municipality, project type, and applicable regulations.

Where applicable, customers are responsible for obtaining permits, approvals, inspections, or other authorizations unless otherwise agreed in writing.

Foam Expert Group will perform contracted work according to the scope agreed upon and applicable requirements to the extent reasonably applicable to the services being provided.

9. Results and Performance

Insulation can contribute to improved thermal performance, comfort, air sealing, moisture management, and energy efficiency. However, actual results vary from property to property.

Factors outside of our control may affect performance, including:

  • Existing building construction
  • Heating and cooling systems
  • Windows and doors
  • Ventilation
  • Air leakage elsewhere in the building
  • Weather conditions
  • Occupancy and usage
  • Existing moisture conditions
  • Installation limitations
  • Other building components

No specific reduction in energy costs, heating or cooling expenses, or utility bills is guaranteed unless expressly stated in a written agreement.

10. Third-Party Products and Materials

Foam Expert Group may use products and materials manufactured or supplied by third parties.

Product specifications, warranties, limitations, application requirements, and performance characteristics may be determined by the manufacturer.

Where applicable, manufacturer warranties may apply separately from any warranty or service commitment provided by Foam Expert Group.

11. Website Content and Intellectual Property

Unless otherwise stated, the content on this website, including text, graphics, logos, images, designs, photographs, and other materials, belongs to Foam Expert Group or is used with permission.

You may view website content for personal or informational purposes.

You may not reproduce, republish, distribute, modify, sell, or commercially exploit website content without prior written permission.

12. Third-Party Websites and Services

This website may contain links to third-party websites, platforms, maps, social media services, or other external resources.

These third-party websites are not controlled by Foam Expert Group. We are not responsible for their content, availability, privacy practices, security, or terms of use.

Your use of third-party websites is subject to the terms and policies of those third parties.

13. Testimonials and Reviews

Customer reviews, testimonials, and other statements displayed on the website may reflect the individual experiences and opinions of customers.

Individual results may vary, and testimonials should not be interpreted as a guarantee of a particular result.

14. Limitation of Liability

To the extent permitted by applicable law, Foam Expert Group will not be responsible for indirect, incidental, consequential, special, or punitive damages arising from or related to your use of this website or reliance on information contained on the website.

Nothing in these Terms and Conditions is intended to exclude or limit any rights or remedies that cannot legally be excluded or limited under applicable Canadian or Ontario law.

15. No Waiver

If Foam Expert Group does not immediately enforce a provision of these Terms and Conditions, this does not mean that Foam Expert Group has waived its right to enforce that provision in the future.

16. Changes to These Terms

We may update or modify these Terms and Conditions from time to time.

Changes will become effective when posted on this page. Your continued use of the website after changes are posted means that you accept the updated Terms and Conditions.

17. Governing Law

These Terms and Conditions are governed by the laws applicable in the Province of Ontario and the applicable laws of Canada.

Any dispute relating to these Terms and Conditions or your use of this website will be subject to the applicable courts and laws of Ontario, Canada, unless otherwise required by law.

18. Contact Us

If you have questions about these Terms and Conditions, please contact us:

Foam Expert Group
130 Industry St #39
North York, ON M6M 5G3
Canada

Phone: 647-671-3950
Email: info@foamexpertgroup.com

Website: foamexpertgroup.com